Party Favor Policies

Our unique options require no extra work from you. We take care of all printing and assembly. All orders come 100% complete and packaged. Items are delivered for immediate use. Buyer unpacks and sets up according to your preference.

Processing Time

To ensure that we are able to provide quality work please provide 3-4 WEEKS for order customization. This includes the total time needed for design, mock-up approval, print/assembly, and shipping. Customization is time dependent, please respond to all communications promptly to allow adequate time to create quality products.

  • Revisions: All items are customizable, we will work diligently to bring any theme/color scheme you have to reality. Please provide the email you would like the design proof sent to. We allow up-to 48 hours for you to approve/revise mock-ups.
  • Orders WILL NOT proceed to print/assembly UNTIL buyer approves mock-up designs. If buyer doesn’t approve mock-ups within 72 Hours, orders will proceed to print/assembly and be created/shipped as is. 

Personalization

Orders are created to provide customers with quality custom products.Providing detailed information will help bring your unique concepts and ideas to reality. When placing an order please submit the following information.

  • Name & Age (For Birthdays include age honoree is turning)
  • Anniversary Date
  • Event Theme/Color Scheme
    • Kraft Kountry will do our best to make your ideas and concepts a reality. Please be as specific as possible when describing the desired theme and colors of your order.
    • Concept/Inspiration photos may be sent via email to kraftkountryllc@gmail.com, please include order number and customer name in the message.
  • Date Needed By
    • This date is when you would like your order to arrive, to allow time for any unforeseen shipping delays this date should not be the same date as your event.
    • Our guaranteed time frame is 3-4 WEEKS , please review and ensure your requested need by date can be accommodated before placing your order.
  • Photos To help better serve you please submit clear photos. Photos with good lighting will help ensure easy transfer to your design. Photos with backgrounds that have the same color as the hair may not be the best quality option.
After purchasing selected items please include your desired type of treats. When submitting personalization details include which flavors you selected for you treats.

Bundle Packages

 If purchasing a bundle package please choose the desired number of treats/favors from the advertised lists. Keep in mind each selection of treats/favors are sold in sets of 12 (1 Dozen). Please list which treats/favors you want included to create your bundle packages.  

Mock-up/Proof & Approval Policy

  • Mock-ups/Proofs must be approved within 72 hours, orders will be processed as is if not approved within the time.
  • Kraft Kountry will do our best to make your ideas and concepts a reality. Please be as specific as possible when describing the desired theme and colors of your order. Concept/Inspiration photos may be sent via email to kraftkountryllc@gmail.com, please include order number and customer name in the message.
  • Prior to printing an order customers will be sent a proof for approval. All orders include (2) Complimentary Revisions. Revisions allow Minor changes to be made to the design.
  • Any additional revisions after the complimentary 2 will be an additional charge of $15. Major design changes will result in an additional design fee starting at $15.
    • Minor design changes: Misspellings, Color changes, Photo placement, font selections, add/removal of small design elements
    • Major design changes: Complete theme change, Changing a photo that has already been edited, or changing party favor items.