Shipping policy

Damaged Products

Our orders are well packaged to ensure quality and durability through out transit. In the event your order arrives damaged, any damage claims would have to be made with the shipping carrier. We are not responsible for damages incurred during shipping.

Shipping Delays

We are not responsible for delays in shipping caused by the carrier.

• Custom Apparel: Take about 2-3 weeks for complete design, production, and shipping.
• Custom Gift Baskets: Take about 2-3 weeks for complete design, production, and shipping.
• Custom Party Favors: Take about 3-4 weeks for complete design, production, and shipping.

Please consider our turnaround time when placing your orders to allow adequate time for production and shipping in time for your event. When ordering please allow appropriate time for orders to arrive. 

Date Needed

When placing an order for custom items provide the date the order is needed. The date needed should not be the date of the event. If the date provided is the same as the event we are not responsible if your items do not arrive in time for your event.